Railways is one of the easiest modes of transport in India. Lakhs of people travel daily by train. In such a situation, Railways has launched a new feature to improve the user experience of its customers. To make booking tickets easier for train travelers, IRCTC is coming up with an amazing update, so that you don’t have to rush to book tickets and also you don’t have to work hard at the same time. With the new feature of IRCTC, now you can book your ticket even by speaking.
IRCTC is going to launch AI based voice feature on its app. With this, the process of booking tickets can start quickly. With this you can book tickets online and your time will not be wasted. Users will also be able to use it as the process of booking tickets is easy. IRCTC is changing its chatbot ask direction for this.
Booking will be easy through voice assistant
IRCTC has informed by tweeting that the trial of ticket booking through voice command has been started. The first phase trial has been successful. Users can get this facility in the new financial year. IRCTC has 82% share in online ticket booking.
These features are available on Ask Disha 2.0
You can book tickets with the help of Ask Disha 2.0. For this, you can use text or voice command.
You can cancel your tickets on Ask Disha 2.0 and also check the refund status of canceled tickets.
Here you can also check your PNR status.
You can also change the boarding station for your train journey on Ask Directions 2.0.
Passengers can also preview, print and share train tickets for their journey here.
Also, if you have any question regarding train travel, you can ask Ask Disha 2.0.
Talk will be in Hindi and English
IRCTC Voice Assistant for Ticket Booking Service
IRCTC Chatbot Ask Disha 2.0 supports English and Hindi languages. On this you can ask questions in both these languages. ‘Ask Disha’ is a special program created by IRCTC to answer your queries. This is the official website of IRCTC irctc.co.in will be easily available.